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Frequently Asked Questions
1. What is OOPSY and what is it for?
OOPSY is an app that connects you with nearby, clean, private and trusted spaces for your comfort, hygiene and wellbeing. Through the app you can find available places near you and see basic information about each space.
2. What do I accept when I use OOPSY?
By using OOPSY you accept our Terms & Conditions. This includes respecting the rules of each space, using the app responsibly and complying with applicable laws.
3. Does OOPSY own the spaces?
No. OOPSY works as a technology intermediary. Most spaces belong to third parties, who are responsible for the condition, cleanliness and safety of each place.
4. What happens if I have a problem in a space?
First, try to speak with the person or place that manages the space. If you need extra help, you can email us at pablo@oopsyteam.com and we will do our best to help you within the limits of our Terms & Conditions.
5. What personal data does OOPSY collect?
We collect basic data such as your account information, approximate location and how you use the app. This helps us show you relevant spaces, improve the service and keep the platform secure.
6. Does OOPSY sell my personal data?
No. OOPSY does not sell your personal data. Some information may be shared with space providers or partners only when it is necessary to provide the service (for example, to manage a booking).
7. Can I ask to delete my data or my account?
Yes. You can request to update or delete your data, as well as close your account, in line with applicable law and our Privacy Policy.
8. Can the Terms & Conditions change?
Yes. We may update the Terms & Conditions to improve the service or adapt to legal changes. When there are important changes, we will let you know through the app or the website.
9. What should I do if I do not agree with the changes?
If you do not agree with the new Terms & Conditions, you should stop using the app and, if you wish, you can ask to close your account.
10. How can I contact OOPSY about legal or policy questions?
You can email us at pablo@oopsyteam.com if you have questions about the Terms & Conditions, how we use your data or any point related to our policies.